What does a constituent in Kevin Rudd's electorate do??

I have been trying to contact my local Federal member, Mr Kevin Rudd, to register my dismay and disgust as the proposed Horse Levy Bill but to no avail. When I rang his constituency office, I was not able to make an appointment or, initially, obtain the name of the person I spoke to from that office. I eventually had to fax a copy of my email to him but have not, as yet, had the courtesy of a reply. What does a constituent in Kevin Rudd's electorate do??
Lyn